A report published by Byrdie.com reveals the long journey of an individual dealing with chronic acne. The problem first appeared during their teenage years and worsened until it was controlled with hormonal birth control pills at the age of 16. This hormonal method proved effective for over a decade. However, when usage stopped, cystic acne, post-inflammatory hyperpigmentation, and uneven skin texture returned, suggesting a hormonal dependency for the individual’s skin stability.
After various approaches, such as increasing the dosage of spironolactone, changing hygiene habits, and using over-the-counter topical treatments, showed no results, the individual sought professional help. A new approach was taken through the Sofie Pavitt Acne Program, run by a certified esthetician in New York specializing in acne-prone skin. The program is personalized and comprehensive, involving routine facials, weekly monitoring, and intensive consultations.
The main solution came from using the Face Reality product line, specifically formulated for acne-prone skin. Founded by Laura Cooksey in 2005, the brand is now known for its science-based, certified approach, emphasizing personalized care through the Certified Acne Experts community. Under Pavitt’s guidance and with consistent use, the client experienced significant improvements in skin texture, acne frequency, and self-confidence.
Although Face Reality Skincare products have proven highly effective for acne-prone skin, not everyone is immediately familiar with the brand—and this is intentional. Face Reality operates on a referral-based system, where products are only available through guidance from a certified esthetician. This approach is designed to ensure each user receives personalized, targeted care, rather than randomly trying products.
When you’re interested in trying it out, you can register on the official Face Reality website. There, you’ll be connected with a professional esthetician who will conduct a thorough analysis of your skin—assessing skin type, sensitivity levels, acne types, and treatment history. Based on this analysis, you’ll be given a customized routine, containing only the products that your skin truly needs.
This system addresses a major challenge in the skincare industry: the confusion caused by too many choices and exaggerated product claims. With direct guidance from professionals, you get a simple, effective, and sustainable routine. Consistency is key in treating acne, and Face Reality’s system makes it easier for users to stick to a proven regimen.
During the Acne Program with Sofie Pavitt, the patient’s skincare routine underwent several adjustments, but the core products from Face Reality remained the foundation. What makes this program scientifically notable is its adaptive approach, responding to the skin’s condition rather than using a one-size-fits-all method. The concentration of active ingredients—such as mandelic acid, salicylic acid, or benzoyl peroxide—can be increased or decreased based on the skin’s tolerance and observed healing progress.
This approach aligns with modern dermatology principles. According to Dr. Dendy Engelman, a certified dermatologist, there is no single acne treatment method that works universally. This is due to biological variations in each individual, including skin type, acne severity, skin sensitivity, as well as hormonal and environmental factors.
With regular monitoring and targeted product formulations, the Face Reality Program enables scientifically-based personalization with a focus on results. This adaptation not only speeds up the healing of active acne but also prevents the irritation often seen in self-diagnosed routines. This is what leads to long-lasting results and keeps the skin healthy.

Face Reality’s Ultra Gentle Cleanser is a standout product specifically formulated to care for acne-prone skin, especially for those with sensitive or irritated skin. This cleanser combines effective cleansing abilities with soothing and skin-brightening active ingredients.
One of the key ingredients in its formula is licorice root extract (Glycyrrhiza glabra), which has been scientifically proven to have anti-inflammatory and depigmenting benefits. The glabridin content in licorice inhibits the activity of tyrosinase, the enzyme responsible for melanin production. In this way, licorice helps reduce post-inflammatory hyperpigmentation (PIH)—the dark spots that often appear after inflamed acne heals.
In addition to its brightening benefits, licorice also has antioxidant and skin-soothing properties, making it effective in reducing redness and irritation commonly seen in acne-prone skin. This makes it especially suitable for individuals with sensitive skin or those undergoing aggressive acne treatments.
Another convenient feature of the Ultra Gentle Cleanser is its ability to remove light makeup without irritating the skin, making it an ideal choice for both morning and evening skincare routines.
This cleanser is a non-comedogenic, sulfate-free solution, formulated to maintain the skin’s pH balance, which is crucial for preserving the skin’s protective function.

Exfoliation is a key step in treating and preventing acne. This process helps remove dead skin cells that accumulate on the skin’s surface and within the pores, which, if left untreated, can create blockages that lead to inflammation and the formation of acne. According to Dr. Dendy Engelman, a certified dermatologist, “One of the main causes of acne is clogged pores due to the accumulation of sebum, dead skin cells, and dirt.”
In this regard, mandelic acid is an ideal choice for exfoliation, especially for individuals with sensitive skin or inflammatory acne. As an AHA (alpha hydroxy acid) with a larger molecular structure compared to other AHAs like glycolic acid, mandelic acid penetrates the skin more slowly, reducing the risk of irritation while still providing significant exfoliation benefits.
This acid works by loosening the bonds between dead skin cells, aiding in cell regeneration, and cleansing the pores of sebum and acne-causing bacteria (Cutibacterium acnes). Additionally, mandelic acid has antibacterial and anti-inflammatory properties, making it a multifunctional agent in acne treatment.
Because of its gentle yet effective nature, using mandelic acid twice a day—morning and night—can help reduce active acne, brighten post-acne marks, and even out skin texture without causing excessive redness or peeling.

Face Reality’s Acne Med is a water-based gel specifically formulated to effectively treat acne without excessively drying the skin. This product relies on benzoyl peroxide (BPO) as its main active ingredient—one of the most researched and dermatologist-recommended acne treatments.
According to Dr. Dendy Engelman, a certified dermatologist, benzoyl peroxide works through two main mechanisms:
This combination makes BPO highly effective in treating inflammatory acne (papules, pustules, cysts) while also preventing the formation of new breakouts. Due to its strong antibacterial properties and non-resistance, BPO remains the gold standard in many acne treatment regimens.
Formulated as a lightweight, water-based gel, Acne Med is easily absorbed with minimal risk of irritation, making it ideal for nightly topical use. According to user experiences, including reports on Byrdie, regular use has been shown to accelerate the healing of active acne and significantly reduce the frequency of breakouts.
For optimal results, benzoyl peroxide should be paired with a non-comedogenic moisturizer and sunscreen in the morning to maintain a healthy skin barrier.

In acne skincare, proper hydration is often an overlooked element. However, the use of active ingredients like benzoyl peroxide or mandelic acid can increase the risk of dry skin, irritation, and damage to the skin barrier. To address this, Face Reality Hydrabalance offers a lightweight yet effective water-based moisturizer.
Hydrabalance is formulated with sodium hyaluronate, a derivative of hyaluronic acid with a smaller molecular size, allowing it to penetrate deeper into the skin layers. This compound works by attracting and binding water up to 1,000 times its weight, providing the following benefits:
With its lightweight, non-greasy gel texture, Hydrabalance is ideal for oily and acne-prone skin. It is best used after toner and serum, before applying active ingredients, to help soothe the skin and minimize irritation.
The calming effect and cooling sensation it provides are particularly beneficial for reducing inflammation in active acne, making it a crucial supportive product in a structured and consistent acne skincare routine.

In acne skincare, moisturizing is a crucial step often overlooked due to concerns that moisturizers may clog pores and worsen acne. However, Face Reality Moisturizer is specifically designed to provide optimal hydration without the risk of being comedogenic.
Its formula is lightweight yet packed with benefits, containing:
The gel-cream texture absorbs quickly, making it ideal for use both day and night without leaving a heavy or greasy feel. Even a small amount of this moisturizer can hydrate the entire face evenly, making it a cost-effective and efficient choice in the long run.
With its non-comedogenic and irritation-free formula, this moisturizer is perfect for those looking to maintain a healthy skin barrier while actively addressing acne.

Sunscreen is an essential step in any acne skincare routine, especially to prevent post-inflammatory hyperpigmentation (PIH) and accelerate the skin’s healing process. Face Reality’s Daily SPF 30 Lotion is designed to provide broad-spectrum protection against UVA and UVB rays, the two types of ultraviolet radiation responsible for premature aging and DNA damage in the skin.
The key benefits of this sunscreen include:
This sunscreen not only protects the skin from UV rays but also complements the calming effects of the entire Face Reality Acne Care Routine, reinforcing the overall treatment.
The experience of using Face Reality Skincare products shows that acne treatment cannot be one-size-fits-all; it must be personalized to meet the unique needs of each individual’s skin. With a referral-based approach through certified estheticians, Face Reality offers a structured, effective, and sustainable solution—covering everything from cleansing, exfoliating, active treatments, hydration, to sun protection.
Products like the Ultra Gentle Cleanser, Mandelic Serum, Acne Med (benzoyl peroxide), Hydrabalance, non-comedogenic Moisturizer, and Daily SPF 30 Lotion are all scientifically formulated to:
This program emphasizes the importance of consistency, education, and professional support in managing acne—avoiding common mistakes such as using the wrong products or overusing irritating ingredients.
With an evidence-based approach tailored to each individual, Face Reality offers more than just products; it provides a long-term commitment to skin health. For anyone feeling overwhelmed by acne, this brand proves that the right and consistent routine can lead to real, positive changes.